Refund Policy

December 2009

Cancellation

At any time, either party may cancel a publisher or user's Fliptop account for any reason. Amounts paid are not refundable. Any cancellations that occur in the middle of payment term will be made on the final day of the prepaid term. Any email communication regarding the cancellation of an account must be from the email address of the Account Holder on record in the account to complete the cancellation.

Credit Card Expirations or Declines

Please note that allowing a credit card to expire or not submitting payment by check regardless of invoice receipt status will not automatically cancel your account as we maintain all account data, allow subscriptions to occur, and allow you access to your account. You will remain responsible for paying the monthly charge, which will accrue to your account, until we receive a cancellation notice.
We will send notice to the email address of the Account Holder on record if a card is declined. We may also follow-up by phone or mail. We reserve the right to send delinquent accounts to a collection agency if they are not paid within 3 months.